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Purchasing Frequently Asked Questions
Q: How can I get a W-9 for my records?
A: Please call 800.869.2000 x1509 or contact us at CustomerFinance@plato.com and provide your fax number.
Q: How can I get PLATO Learning, Inc. to complete a vendor registration form?
A: Please fax your vendor registration form to 952.229.0322 or e-mail it to us at CustomerFinance@plato.com.
Q: Can I obtain a sole source letter?
A: Please email your request to CustomerFinance@plato.com.
Q: How do I pay my invoice by check?
A: It depends on where you live. See the chart below:
| U.S. remit payment to: |
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Canada remit payment to: |
PLATO, Inc.
NW 7504
P.O. Box 1450
Minneapolis, MN 55485-7504 |
PLATO, Inc.
P.O. Box 6100
Postal Station F
Toronto, ON M4Y 2Z2 |
Q: How do I pay my invoice by Visa or MasterCard?
A: Please call 800.869.2000 x1386 or e-mail your instruction and the invoice number to AR@plato.com.
Q: How do I pay my invoices by ACH (EFT)?
A: Please call 800.869.2000 x1386 to make arrangements.
Q: Why is there sales tax on my invoice?
A: In the absence of exemption information, we are required by state taxing authorities to charge sales tax. If your invoice contains sales tax and you are exempt, please fax your state sales tax exempt certificate and reference the affected invoice. Our fax is 952.229.3848. If you have it in an image file, you can also e-mail the document to us at AR@plato.com.
Q: How can I find PLATO Learning's Dun & Bradstreet information?
A: Our DUNS number is 61-319-6567.
Q: What are the purchasing Terms and Conditions for vendors supplying products or services to PLATO?
A: Please see our PLATO Learning Purchase Order Terms and Conditions effective as of May 25, 2007.
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